Millions of people rely on Hulu as one of the best streaming services available, providing endless entertainment. Several services, including Hulu, enable subscribers to conveniently stream local channels via the internet. Leaving aside the high quality of the transmission and content on this streaming network, certain error codes may be inevitable. For the most part, these error codes are common across all streaming platforms, but they can still be annoying and distracting.
Fortunately, several of these streaming error codes are easy to rectify, particularly when users are knowledgeable. Similarly, Hulu users can easily resolve Hulu error codes by following simple procedures. On the other hand, Hulu users must understand all the causes of the errors and the significance of the Hulu error code 2 to enjoy a seamless streaming experience.
This article will cover how to quickly and easily fix Hulu error code 2 (-998).
What You Need to Know About the Error Code 2(-998)
Like other streaming services, Hulu users may occasionally face error codes while using the Hulu app. The Hulu error code 2 is one of these Hulu errors. Hulu error code 2 (-998) is a temporary error that any user can resolve. Even those without technical expertise may fix Hulu error codes.
Different factors contribute to these errors, including poor internet connectivity or the use of out-of-date applications.
Main Causes of Hulu Error Code 2(-998)
Hulu error codes can occur while using any streaming device, including Android TV, a smartphone or a supported device. The most significant causes contributing to this issue are outlined below.
Internet Speed Issues
Issues with the user’s internet connection are the most frequently occurring cause of the Hulu error code 2. This error code is unavoidable whenever the internet connection is unstable.
Device Technical Problems
A technical issue with the device could be its incompatibility with the Hulu app. The technical issue could be a lack of storage capacity, a connection issue or a software crash. Nonetheless, any technical fault with the device could result in the Hulu error.
Outdated Hulu App
Generally, using out-of-date software programs can lead to many different problems. Outdated software frequently malfunctions, resulting in slowdowns, interruptions and even unexpected program shutdowns.
Using an out-of-date Hulu application on any compatible device may result in an error message.
Hulu Server Is Down
If Hulu’s server is unavailable due to technical issues, users may encounter the Hulu error code 2 message. As a result, users are unable to resolve this type of Hulu server error.
Quick and Easy Steps to Fix Hulu Error Code 2(-998)
After exploring the nature and sources of Hulu error code 2(-998), it’s critical to learn some basic troubleshooting techniques. Although Hulu error code 2 is temporary, the error can interfere with users’ ability to stream content online.
The simple step-by-step instructions for fixing Hulu error code 2(-998) are detailed below.
1. Force Shut Down the Hulu Application
One of the quickest ways to resolve a Hulu error code is to force shut down the Hulu app. The process for forcing a shutdown is a device-specific solution.
1. For Android TV devices:
- Navigate to the “Settings” page on the Android TV.
- Scroll to the “Application” section.
- Select “Hulu” from the application list.
- To force the app to shut down fully, click the “Force Stop” option.
- Restart the Android TV device and relaunch the Hulu app.
- Confirm whether the error persists.
2. For Android phone/tablet devices:
- Go to the tablet or Android device’s Settings menu.
- Scroll down and tap the Apps option. Then, hover over the area labeled “All Apps.”
- Find and select the Hulu app’s Settings.
- To continue removing the Hulu app, choose “Force Stop” and then hit “Yes” or “Ok.”
- After selecting “Force Stop,” restart the Android device. Open the app to see if the error message persists.
2. Do an Off-on Test on Your Streaming Device
- After forcing the Hulu app to stop, perform a power cycle.
- Switch off the modem, cellular data or router.
- Disconnect everything from the power source for a few minutes.
- After a few minutes, reconnect all the devices and restart the streaming device, whether it’s Android TVs or smartphones/an Android tablet.
- Now, open the Hulu app and start streaming Hulu online TV to ascertain whether the issue persists.
- However, if the issue persists, use an internet speed issue device to examine the internet connection.
- Additionally, the Hulu app requires a minimum of 1.5 Mbps internet speed. Users can also test the functionality of the device’s other apps to figure out the root cause of the primary issue.
3. Check for Pending Updates on Hulu
Using an outdated app might also trigger a reoccurring error code. An easy solution is to check for pending updates. The following steps can be used to resolve the Hulu error code 2 issue, depending on the device.
1. For Android TV:
- Select “App” from the “Settings” page on the Android TV.
- Navigate to the Google Play Store.
- Select “My Apps” and find “Hulu.”
- Select “Update” to update Hulu and wait for the process to complete.
- Restart the device and confirm if the issue persists.
2. For an Android phone/tablet:
- Select the Google Play Store on the Android smartphone.
- Choose Hulu from the installed apps.
- Tap the update button and wait for the Hulu app to be successfully installed on the phone.
- Restart Hulu and verify the app’s performance.
4. Clearing Cache Memory and Data
Clearing cache and cluttered data from the device’s memory can also help Hulu run more efficiently.
1. For Android TV:
- Navigate to settings from the home screen.
- Locate Hulu in the list of installed programs.
- Choose “Clear Cache & Clear Data” from the menu.
- Restart the application and verify the condition.
2. For Android phone/tablet:
- Navigate to the phone’s settings menu and select “Apps.”
- Choose Hulu and tap the storage option.
- Select the “Clear Cache” and “Clear Data” options to remove the app.
- Restart the Hulu app and check to see if the issue persists.
5. Uninstall and Reinstall The Hulu App
This method is another device-specific solution to address the Hulu error code 2 issue (-998). Whether users use Android or another online streaming device, the following methods apply.
- Go to “Settings.”
- Select “Apps” from the menu bar. Then, select Hulu from the list.
- From the menu, choose “Uninstall.”
- Navigate to the Google Play Store for Android devices and type Hulu into the search bar.
- Tap “Install” to reinstall the app.
- Launch the app to see if the error persists.
6. Confirm the Subscription Status
Hulu error code 2(-998) might also occur if the Hulu subscription has expired. Check the subscription status to see why the error message appeared on the screen. To verify the status of a subscription, follow these steps.
- Navigate to Settings.
- Click on Name.
- At the top of the menu, click the Subscription option.
- Then, select Hulu.
- A window displaying the subscription status will open.
- Then there’s the “Renew” page, enabling Hulu viewers to renew the subscription.
7. Contact The Hulu Support Team
Contact the Hulu support team if the error code message persists after using all available troubleshooting techniques. This official troubleshooting solution via an online chat may be a quick way to resolve Hulu error code 2. (-998). However, make all information about the Hulu account accessible to resolve the issue more quickly.
How Can I Reset Hulu on My TV?
Follow the steps below to reset Hulu on a smart TV.
- Turn on the smart TV.
- Navigate to the settings page and click on Apps.
- Choose “Hulu” from the list of other apps.
- Click on “Settings” and then “Clear Cache.”
- Return to the home screen and open the Hulu app.
- Confirm if the issue is resolved. If the error code reoccurs, reach out to the Hulu support team, connecting via chat.
How Can I Watch Hulu Videos Without Error Codes?
Instead of streaming content online, the best way to prevent Hulu error codes is to download the videos and watch the content offline. However, this solution has the limitation that Hulu viewers can only watch downloaded content on the same device for a defined amount of time. Additionally, users will not be able to share downloaded content via the default sharing option.
