VPNSecure is a VPN company founded in 2010 in Queensland, Australia.
Since then, the company has gone a long way from a newbie on the market to the service that is now providing a large base of users with top-notch internet security and privacy.
The servers are strategically located around the world, and the bandwidth is unlimited.
On the homepage of VPNSecure’s website, you can see the claim that they keep no logs about their clients’ online activity.
However, is that really the case? To find out the answer to this, and many other questions, read on…
Features
Servers
VPNSecure has servers in 48 countries worldwide, and the list is constantly growing. Users can change the server as many times they want, without any restrictions.
Also, the app will recommend the best server according to your location.
The company is the only one that has access to the servers. Also, they do not store users’ IP addresses nor keep any logs. Every server supports the encryption and security protocols the company is offering.
Some of the server locations include the following:
- Australia
- Canada
- Brazil
- Chile
- Costa Rica
- Czech Republic
- Denmark
- Egypt
- Finland
- France
- Germany
- Hong Kong
- Hungary
- Iceland
- India
- Israel
- Indonesia
- United Kingdom
- United States
Encryption
Encryption ensures that all of your traffic and transmitted data is encrypted so no one else can gain an insight into your personal information.
VPNSecure offers OpenVPN, HTTP Proxies, PPTP and SSH Tunnels.
The company recommends using OpenVPN protocol because it is the industry standard and the most secure encryption protocol currently on the market.
Clients can also choose between AES 256-bit, 128-bit and DES 64-bit key. However, the recommendation is to use 256-bit encryption, which is currently the strongest one.
Moreover, the session control is secured with 2048-bit encryption.
The app also allows you to change the encryption protocol at any given moment according to your needs and preferences.
Kill Switch
A kill switch is probably one of the most important features of every VPN app when it comes to security.
If enabled, it will disconnect your device from the internet if your connection with the service is terminated. That way, you will be protected even if something goes wrong.
Luckily, VPNSecure is equipped with a kill switch. You can enable it within the Settings section of the desktop application.
P2P Sharing
VPNSecure allows P2P sharing and torrenting, which is another good side of this service provider if you are a torrenting enthusiast.
Unfortunately, though, not all servers support this feature. Some U.K. and U.S. servers cannot be used for P2P sharing.
The company does not claim that they support this type of activity, but it does work on most of the servers.
Performance
VPNSecure has not shown any IP or DNS leaks, which is a major security plus.
On the other hand, the speed could be improved according to many users. Luckily, a decline of the upload and download speed is bearable.
That means that even though the service might get slower, you will still be able to perform your regular tasks.
As already mentioned, the company offers unlimited bandwidth. Netflix and BBC iPlayer are also available.
If you want to improve the app’s performance, connect to the recommended location. It is in most cases the nearest and the least populated server.
Compatibility
VPNSecure offers plans for the following operating systems:
- Mac OS
- Windows
- Linux
- Android
- iOS
Also, the company sells three different router models that will keep every device connected to the network safe.
Other products include SSH Socks that allow Mac OS, Windows and Linux users to create a TCP tunnel that will keep all your traffic safe, as well as a Chrome proxy.
Another important benefit of using VPNSecure is the fact that it offers an unlimited number of simultaneous connections.
Customer Support
VPNSecure’s customer support is at a high level and one of the best on the market. Live chat is available on the company’s website, where you can contact the support desk in real time.
In the Support section of the website, you can download apps, access the knowledge base where users can find the answers to the most common questions, or submit a support ticket, so customer service can contact you to resolve any potential issue.
However, to contact the support desk with a ticket, you will have to enter your name and email and describe the problem.
Installation
To install VPNSecure, go to the company’s website, scroll down to the bottom of the page, and within the Support section, click Download.
Choose your operating system and click Download. Wait for the download to complete and open the .exe file.
Click Run.
Choose the location of the file and hit Next.
Allow the program to make a shortcut, and click Next.
The wizard will also offer you to create a desktop shortcut. You can enable or disable this option.
Click Next.
The wizard will let you go back and change the settings. If there is no need for changes, click Finish.
When the process is completed, click Finish once again.
Your app is now ready to use.
User Interface
When you double-click on the app’s icon, you will be presented with a login page.
When you click the Register button, you will be redirected to the VPNSecure’s website. Choose the plan you want to subscribe to and create an account.
Enter your email, username and password. If you opt for the paid subscription, you will have to select a payment method and complete the purchase.
On the homepage, you can see a search bar where you can browse servers. Also, there is no on and off button.
When you select a location, a connect button will appear on the right side when you hover over it on the screen.
The Options section includes the Connection tab (homepage), Settings, Support and a Logout button.
Within the Settings tab, you can enable leak protection, save username and password, and turn Stealth VPN on. Also, users can change the language and theme. You can clear recent servers as well.
If you want to disable IPv5, change default OpenVPN configurations and enable a kill switch, you will have to go to Advanced Config.
Security and Privacy
VPNSecure has a strict no logs policy. That means that they will not retain any information about your online activity.
The headquarters of the company are located in Australia, which is a member of Five Eyes Alliance.
This international agreement includes the obligation of all participants to share collected data about their citizens’ online activity if needed.
However, because VPNSecure keeps zero logs, even if the government comes knocking on their doors, they will have no data to hand out.
The app keeps its users safe with one of the following encryption protocols:
- OpenVPN
- PPTP
You can also use SSH tunnels and HTTP proxies.
Price
VPNSecure offers three different subscription plans:
- One-month plan for $9.95
- Six-month plan for $8.32
- One-year plan for $6.66
Also, potential clients can opt for a 30-day free trial, so they can decide whether they will purchase the product or not.
Every plan includes access to mobile apps for both Android and iOS, connection to all servers, OpenVPN, HTTP proxy and Smart DNS.
The company offers several payment methods including PayPal, Bitcoin, Perfect Money, Payza, CASHU, Paymentwall and credit cards.
Users’ Reviews
VPNSecure users are in most cases satisfied with the service. They describe the service as fast and reliable. Also, customer support is reliable, helpful and responsive.
However, some of the complaints addressed the speed issues, problems with the Linux app and even DNS leaks.
On the other hand, customer support claims that DNS leaks will only occur if this feature is disabled. Also, even though the company says that Netflix works with VPNSecure, in practice it rarely works according to many clients.
What they find the most important is the fact that the service keeps no logs and allows the unlimited number of connections per account.
Alternatives
If you are looking for a VPN service with more servers or with no speed issues, then VPNSecure might not be the best option. However, most apps that offer thousands of servers are more expensive. Some of the most popular VPNSecure alternatives include:
Pros and Cons
VPNSecure has provided online security and privacy to its users since its founding in 2010. The company’s headquarters are located in Australia, which a member of the international intelligence-sharing agreement, Five Eyes Alliance.
Conclusion
However, the company maintains that it does not keep any logs about its clients’ activity.
There are apps available for Windows, Mac OS, iOS, Android and Linux.
Also, the company sells routers equipped with VPNSecure software.
Three subscription plans are offered along with the one-month free trial.
Unfortunately, the user interface might need some improvements, but the general impression of the service is positive. However, Netflix did not work even though VPNSecure claims it does.
If you are looking for a VPN software for business and everyday use, consider trying a free version first before you make a final decision.
Pros | Cons |
Unlimited number of simultaneous connections | Speed can be improved |
Allows Torrenting | Headquarters are located in Australia, which is member of Five Eyes Alliance |
Works with Netflix and BBC iPlayer | |
Affordable price | |
Free trial avaliable | |
Has a kill switch | |
Offers money back guarantee | |
Unlimited numbers of simultaneous connections |