Webroot SecureAnywhere is an internet security company that utilizes artificial intelligence to stop and prevent malware attacks.
The company was founded in Colorado back in 1997, and since then it has been providing real-time protection for both individual users and businesses.
Webroot SecureAnywhere AntiVirus’s main goal is to provide security to every user online by anticipating what comes next.
Hackers are getting more creative every day, so cybersecurity companies need to be one step ahead all the time. To find out what features Webroot SecureAnywhere AntiVirus offers and how to install it, read the following review.
Products and Services
Family Pack
Webroot SecureAnywhere family pack provides protection for 10 different devices per individual subscription. That means that your entire family is covered. It will protect not only your identity but your shopping and online banking as well.
The update process is quick, and there are no time-consuming scans. The app allows you to share up to 25GB of online storage which is a convenient bonus.
The price of this package is $159.99.
Internet Security Complete
The Internet Security Complete package includes protection for five Mac devices, PCs, tablets or smartphones. This is a great option for an individual or a couple. However, if you need more gadgets covered, you will have to opt for a family pack. Other features include identity protection, safe shopping and online banking.
The price of this plan is $59.99 per year. If you add more years to your subscription, you will get a discount.
Internet Security Plus
Internet Security Plus offers protection for three or four devices. You will get a master password to encrypt your usernames, passwords and credit card numbers. Also, your identity, shopping and online banking will be safe as well.
The price of this plan is $44.99. However, if you add more years, you will get a discount similar to the previous example.
AntiVirus
The AntiVirus plan can be purchased for one or three different devices. It will protect your private information. Also, updates and scans are quick and will not inconvenience you.
The price is $29.99, but it can vary depending on the number of devices.
AntiVirus for PC Gamers
If you are a gaming enthusiast, this product is a suitable choice. It will allow you to play your favorite PC games at high speed, protect your data and optimize the system.
The price starts at $29.99.
Mobile Device Protection
Mobile device protection is designed particularly for banking, shopping and browsing the web. You can block any potential threat, scan every app you download and locate or wipe your device in case you lose it.
There are free apps available for both Android and iOS.
Wi-Fi Security
This plan includes a VPN service for Android, iOS, Mac and Windows. The company has a strict zero logs policy, which means that all of your private data will stay private. The app will protect your IP address, automatically connect to the VPN server when you are connected to an unsecured network and protect you from spyware without slowing down your device.
You can purchase the plan for three devices for $39.99, or five for $59.99.
Customer Support
The support section is located at the bottom of the website and includes My Account, Register My Software, Upgrade/Renew, Best Buy/Geek Squad, Re-download Product, Installation Help, Open or View a Ticket, Ask a Question, User Guides and Release Notes.
FAQs are organized according to the operating system so you can browse them easily. Also, you can enter a keyword and search much faster. To submit a ticket, you will have to provide your email address.
If you want to contact a Geek Squad support agent, you will have to go to the Best Buy website and enter your email. This service is available 24/7, and the team can resolve issues via remote access.
Installation
To install the Webroot antivirus program, you will have to go to the official website and click on the For Home & Home Office section.
Scroll to the bottom of the page and click the Trial button. If you do not want to try the program before the purchase, you can select a product in the Products and Services section.
When you click on the Trial button, you will be redirected to the page where you can opt for the package you would like to try. For the purposes of this review, we will download AntiVirus.
The next step is to create an account by entering your name, last name, email address and country. Once all the fields are filled in, hit Start Free Trial.
While the file is downloading, you will be presented with the product keycode.
When the download is completed, run the installation wizard, and enter your keycode. Hit the Agree and Install button.
You will also have to enter your email address one more time. By default, you will be subscribed to the company’s newsletter, but you can disable this option before you click Continue.
When the installation process is finished, you will be able to run the app by clicking Start Using SecureAnywhere.
User Interface
Webroot’s user interface is well-organized and includes many features.
On the homepage, you can start the scan, access advanced settings, adjust the backup, access password manager, utilities, your account, identity protection and support/community.
You can also disable the firewall, real-time protection and web shield.
Utilities include antimalware tools, reports and system control. These options can help you customize your user experience.
The Settings section includes install settings, scheduler, scan settings, shields, firewall, access control, proxy, heuristics and import/export.
Performance and Speed
When it comes to malware and phishing sites, Webroot’s protection passed every test. The software was successful in identifying malicious content and websites, as well as removing them from a device. The program even managed to eliminate ransomware samples during the tests, even if the malware passed all other layers of protection.
When it comes to speed, Webroot is one of the fastest antivirus programs on the market. The scans are quick, and they will not have an impact on your device’s performance. Also, the software itself is cloud-based and takes up a relatively small amount of space (less than 4MB).
VPN + Antivirus
If you want to stay safe online, installing an antivirus program is simply not enough. It can protect you from malware that can infect your device, destroy your data or steal your private information. However, if you want to hide your IP and encrypt your messages and other sensitive data, you will have to install VPN software.
Luckily in this case, you can have both within the same product. That is exactly what Webroot offers to its clients. This product is an excellent choice if you want to protect both your device and your connection, particularly if you are connected to an unsecured network.
The Webroot VIP Program
With the Webroot VIP Program, the company rewards its loyal customers. The program refers to the most active contributors and participants of the online community. If you want to get a chance to win some rewards, you will have to sign up to the online community. Every post you write, solution you suggest, or tag you add, will help you collect points and potentially win a reward.
The first level of rewards is Frequent Voice. However, if you start talking about the service outside of the community and bring the discussion to the Webroot site, you will earn even more points. If you want to start your own topic, you will have to sign up to the community first on the company’s website.
Users’ Reviews
Webroot AntiVirus software reviews are mostly positive and clients are in general satisfied with the service. However, there were several complaints regarding customer support.
For example, one client who had an issue with payment only got a couple of generic voice messages. Another customer even said that just before renewal of the subscription plan, the Webroot program started acting like a virus, allegedly to make a client continue using the service. The answer from the support desk was that the program likely did not work properly.
On the other hand, most users were genuinely satisfied, not only with the antivirus program but with the entire service as well.
Alternatives
If you are looking for a free antivirus program or a service that offers more reliable customer support, you will probably have to consider some of the following Webroot alternatives:
Some of the listed software offers real-time protection just as Webroot does. Most of them are free (or offer premium subscriptions for more features), so all you have to do is download the program and run an installation wizard.
All of them take up more space than Webroot, but that does not necessarily mean that the program will slow down your device.
Pros and Cons
| Pros | Cons |
| Lightweight software | Requires payment |
| Easy to install | Negative reviews for customer support |
| Several different subscription plans | Advanced features are not easy to use |
| Many features | |
| Utilizes VPN | |
| Accurate URL blocking | |
| Identifies phishing content |
Conclusion
Webroot SecureAnywhere is an antivirus program developed by a respected United States-based internet security company. The program offers several different products and services designed for both individual users and businesses.The software is lightweight, which means it does not consume much space on your drive. It’s easy to install and can be purchased along with a VPN service. But, some advanced features might seem confusing to amateur users.
