Why Does My Spotify Keep Pausing? Troubleshooting Tips

Spotify is one of the most popular ways to listen to your songs and albums, but what happens when the app keeps pausing unexpectedly? This can be a really frustrating experience and interrupt your listening experience. In this article, we will identify the common causes of Spotify pausing, such as weak internet connection, low battery, and device compatibility issues. We will also provide tips and solutions for troubleshooting this issue on various devices such as Mac, PC, iPhone, and Android. With this guide, you’ll be able to resolve the issue and get back to enjoying your music in no time.

Spotify App Logo Green

Why Does the Spotify App Keep Pausing?

  • Multiple devices playing simultaneously: Having multiple people signed into the same Spotify account at the same time can cause the app to pause. This is especially common with free accounts.
  • Headphones disconnecting: When your headphones disconnect from the device (usually from Bluetooth disconnecting), the audio output changes from the headphones to the device’s speakers. This usually causes Spotify to pause or stop playing.
  • Weak internet connection: A weak or unstable internet connection can cause Spotify to pause unexpectedly. This can happen when your iPhone is connected to a public Wi-Fi, home Wi-Fi or even when you are out and using your mobile data.
  • Network with low signal strength: If other apps or devices on your device or on your network are using up bandwidth, it can also cause Spotify to pause.
  • Low battery: If your iPhone’s battery is low, Spotify may pause to conserve power. This is to prevent the device from shutting down completely.
  • Background apps: If you have other apps running in the background, they may be using up system resources and causing Spotify to pause. These apps can consume system resources such as memory, CPU and battery.
  • Device incompatibility: If your device is not running the latest operating system or does not meet the device specs for using Spotify, it may cause the app to pause.

Stopping Spotify From Pausing on Your Device Can be Done by Following These Troubleshooting Steps:

Sign Out Everywhere: To sign out of all devices on Spotify, follow these steps:

  1. On iPhone or Android:
    • Open the Spotify app
    • Click on Your Library
    • Click on the gear icon to access Settings
    • Scroll down to the Account section
    • Click on Sign Out Everywhere
    • Confirm the action by clicking YES
  2. On PC:
    • Open the Spotify desktop app
    • Click on the three dots (more options) in the top-right corner
    • Select Account
    • Scroll down to the Account overview section
    • Click on Sign Out Everywhere
    • Confirm the action by clicking on YES
  3. On Mac:
    • Open the Spotify desktop app
    • Click on the Spotify menu
    • Select Account
    • Scroll down to the Account overview section
    • Click on Sign Out Everywhere
    • Confirm the action by clicking on YES

Headphones Disconnecting

Spotify on iPhone
  1. Check the battery level of the headphones and make sure they are fully charged.
  2. Ensure that the headphones are properly paired with the device.
  3. Check if the headphones are compatible with the device and operating system.
  4. Make sure that the headphones are positioned within the Bluetooth range of the device.
  5. Try resetting the headphones to their factory settings and pairing them again with the device.
  6. Try using different headphones to see if the issue persists.
  7. If the issue persists, try updating the device and the headphones to the latest firmware version.

Check your internet connection: 

Make sure you are connected to a reliable network that isn’t dropping out. Disable any VPNs and close any unnecessary background apps.Do this by going to the device’s settings, then make sure that you are connected to the right network.

To check the internet connection on an iPhone:

  1. Go to the iPhone’s Settings app.
  2. Click on Wi-Fi to view the available Wi-Fi networks.
  3. Make sure your iPhone is connected to a strong and stable Wi-Fi network.
  4. If the Wi-Fi network is weak or unstable, try connecting to a different Wi-Fi network or move closer to the router.
  5. If your iPhone is unable to connect to a Wi-Fi network, try turning Wi-Fi off and on again, or resetting your iPhone’s network settings.

To check the internet connection on an Android device:

  1. Go to the device’s Settings app.
  2. Click on Network & internet.
  3. Click on Wi-Fi to view the available Wi-Fi networks.
  4. Make sure your device is connected to a strong and stable Wi-Fi network.
  5. If the Wi-Fi network is weak or unstable, try connecting to a different Wi-Fi network or move closer to the router.
  6. If your device is unable to connect to a Wi-Fi network, try turning Wi-Fi off and on again, or resetting your device’s network settings.

To check the internet connection on a PC:

  1. Click on the Windows Start menu.
  2. Select Settings.
  3. Click on Network & Internet.
  4. Click on Ethernet or Wi-Fi to view the available network connections.
  5. Make sure your PC is connected to a strong and stable Wi-Fi network or Ethernet connection.
  6. If the connection is weak or unstable, try connecting to a different Wi-Fi network or Ethernet cable, or move closer to the router.
  7. If your PC is unable to connect to a network, try restarting the network adapter, or resetting the network settings.

To check the internet connection on a Mac:

  1. Click on the Apple icon on the top left of the screen.
  2. Select System Preferences.
  3. Click on Network.
  4. Click on Wi-Fi to view the available Wi-Fi networks.
  5. Make sure your Mac is connected to a strong and stable Wi-Fi network.
  6. If the Wi-Fi network is weak or unstable, try connecting to a different Wi-Fi network or move closer to the router.
  7. If your Mac is unable to connect to a Wi-Fi network, try turning Wi-Fi off and on again, or resetting your Mac’s network settings.

Network with low signal strength

To check for low network signal strength on an iPhone:

  1. Go to the “Settings” app on the iPhone’s home screen.
  2. Tap “Cellular” or “Mobile Data” and look for “Signal Strength” or “Network Bars”.
  3. If the signal strength is low, move to a location with better signal strength, or use Wi-Fi instead.

To check for low network signal strength on an Android:

  1. Go to the “Settings” app on the Android device.
  2. Tap “Connections” or “Network & Internet”.
  3. Look for “Mobile network” or “Signal strength”.
  4. If the signal strength is low, move to a location with better signal strength, or use Wi-Fi instead.

To check for low network signal strength on a PC:

  1. Right-click the Wi-Fi icon in the system tray or on the taskbar.
  2. Select “Open Network & Internet settings”.
  3. Click on “Wi-Fi” and look for the network you’re connected to.
  4. If the signal strength is low, move to a location with better signal strength, or connect to a different Wi-Fi network.

To check for low network signal strength on a Mac:

  1. Click the Wi-Fi icon in the top right corner of the screen.
  2. Look for the network you’re connected to.
  3. If the signal strength is low, move to a location with better signal strength, or connect to a different Wi-Fi network.

Low battery:

Smartphone battery low

To check if a low battery is causing Spotify to pause on an iPhone and Android, follow these steps:

  1. Go to the “Settings” app on the home screen.
  2. Tap on “Battery”.
  3. Check the battery percentage. If it’s low, charge the device.

To check if a low battery is causing Spotify to pause on a PC, follow these steps:

  1. Check the battery icon in the system tray in the bottom right corner of the screen.
  2. Check the battery percentage. If it’s low, connect the PC to a power source to charge it.

To check if a low battery is causing Spotify to pause on a Mac, follow these steps:

  1. Check the battery icon in the menu bar at the top of the screen.
  2. Check the battery percentage. If it’s low, connect the Mac to a power source to charge it.

Background apps:

Here are the steps involved in checking for background apps that could be causing Spotify to pause on each device:

iPhone:

  1. Go to the Home Screen of your iPhone
  2. Double-click the Home button to open the App Switcher
  3. Swipe left or right to find the Spotify app
  4. Swipe up to close the app
  5. Launch Spotify again
  6. Check if the problem still persists.

Android:

  1. Tap the Recent Apps button on your Android device
  2. Find the Spotify app in the list of recently used apps
  3. Swipe the app left or right to close it
  4. Launch Spotify again
  5. Check if the problem still persists.

PC:

  1. Right-click the taskbar at the bottom of your screen
  2. Select Task Manager from the context menu
  3. Locate the Spotify app in the list of running processes
  4. Right-click on the app and select “End Task”
  5. Launch Spotify again
  6. Check if the problem still persists.

Mac:

  1. Click the Apple menu in the upper-left corner of the screen
  2. Select “Force Quit”
  3. Find the Spotify app in the list of open applications
  4. Select it and then click the “Force Quit” button
  5. Launch Spotify again
  6. Check if the problem still persists.

Device incompatibility:

To check for device incompatibility as a cause of Spotify pausing, the following steps can be taken:

iPhone:

  1. Go to the App Store and make sure that Spotify is compatible with your iPhone’s operating system and version
  2. Update your iPhone’s operating system to the latest version if necessary

Android:

  1. Go to the Google Play Store and make sure that Spotify is compatible with your Android device’s operating system and version
  2. Update your Android device’s operating system to the latest version if necessary

PC:

  1. Go to the Spotify website and make sure that Spotify is compatible with your PC’s operating system and the version
  2. Update your PC’s operating system to the latest version if necessary

Mac:

  1. Go to the Mac App Store and make sure that Spotify is compatible with your Mac’s operating system and version
  2. Update your Mac’s operating system to the latest version if necessary

If you followed all of these steps, you should be back listening to tunes by now. If you are still facing issues then we recommend you contact Spotify or try another music streaming service.

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